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The Tolar Difference

Creating bus shelters and other outdoor structures of durability and distinction that reflect the character of your community. . . that’s the Tolar Difference.

As North America’s leader in the design and fabrication of award-winning, best-in-class transit shelters, solar solutions, street furniture and digital/information displays, Tolar Manufacturing Company has a reputation of delivering uniquely designed, quality-built products on time and on budget. This doesn’t happen by accident. It’s the result of the company’s commitment to invest in purpose-driven design, top-notch materials sourcing and specifications, standardized fabrication processes and end-to-end quality control unmatched in the bus stop shelter and outdoor furnishings industry.


Tolar Manufacturing Company is guided by the following set of principles, which we refer to as, The Tolar Difference:

Our Values

We listen to understand, not simply to reply. This is a creed we stand by. Our clients come to us with a vision and specific needs to fulfill when it comes to their  transit shelter and outdoor furniture projects. So, we listen… and listen with intent. We then ensure we understand and explore that vision and the community’s expectations. Next, we execute on that vision, putting our team of skilled professionals to work developing a durable yet distinctive final product.

As a recognized transit shelter and outdoor structure manufacturing leader in our industry, the Tolar Team understands that product knowledge, professional talent, hard work and a dedication to serve our clients are the essential elements required to successfully bring a project from concept to reality.

Our Clients

Our clients come to us with a plan for their bus shelter and outdoor furniture project. We take pride in listening and ensuring that as the process moves forward and the product takes shape, our client’s vision is executed and their goals are achieved.

Our Process Controls

Having the most diverse portfolio in the industry requires highly standardized processes. Each step taken by the Tolar team is governed by our extensive quality control manual, which is certified by the internationally recognized accreditation agency, Clark County (NV) Building Department. This ensures that all disciplines from designers to engineers to fabricators clearly understand the desired end result of every project. Needless to say, our employees take pride in their specific roles when they understand how what they do matters in delivering our best-in-class bus shelter and outdoor street furniture products that exceeds client expectations, time and again.

Material Specifications

Governed by the steps outlined in Tolar’s quality control manual, the metals, glazing and other materials used in crafting the company’s transit shelters, free-standing kiosks, out of home advertising displays and other outdoor structures are specifically sourced for optimal strength during cutting, bending, drilling and welding. Tolar invests in quality from bus stop materials to custom manufacturing processes. It takes the best to make the best.

Our Design Process

Form meets function at Tolar Manufacturing. We know that the designs we create for our client’s transit shelter and other outdoor furniture projects significantly enhance the streetscape and create a Sense of Place for their communities. Style however must be supported by substance. Tolar’s in-house engineering department, using the latest design and fabrication CAD software, is supported by engineers on retainer, who are licensed in all 50 States, territories and many Canadian Provinces. This double-team approach provides our clients with the confidence in knowing that every Tolar-built structure is in compliance with building codes through out North America.

Manufacturing Standards

Tolar products are made in the USA and are Buy America compliant. The Tolar team is comprised of experienced craftsmen and transit shelter manufacturers trained to design and fabricate best-in-category levels of design, durability and structural integrity. As an example, Tolar’s powder-coating process withstands high-pressure cleaning, graffiti removal solvents and the long-term impact of salt, sun and other extreme weather.

Custom Manufacturing

For outdoor structures installed in public spaces, style matters. Generic designs simply don’t cut it. Tolar clients have found that they can choose a look that’s unique to their project that satisfies both their constituency and their community. Most importantly, they find customization doesn’t have to break their budget. With Tolar’s state-of-the-art engineering software and wide-ranging options, client transit shelters, solar bus stops, out of home advertising displays and other street furniture projects will deliver sizzle and substance.

Sustainability

Encouraging sustainability is now a critical business mandate. Those in public transportation know that attractive yet functional bus shelters encourage mass transit utilization, which is an environmental positive. Tolar Manufacturing offers innovative bus stop shelters and public benches made with recycled materials; a powder-coat process that produces no VOCs (Volatile Organic Compounds); and LED lighting options powered by low-draw 110-volt or solar. These are just some examples of Tolar’s commitment to sustainable manufacturing.

Customer Service

Working with the Tolar Manufacturing team is a collaborative experience where our commitment to not only listening, but taking necessary steps to fully understand our client’s ideas, is the driving force behind the continuous success in bringing projects from concept to reality.

Importantly, our service does not end upon shipment of product. We ensure every product is accompanied with detailed installation instructions and work closely with our client’s installation teams, both in-house staff and third party installers, to ensure proper and safe installation of all of our products.

Creating outdoor structures of durability and distinction that reflect the character of a community, we take pride in maintaining our client’s vision for their community in every project we lead.

Warranty

Limitation of Liability

Tolar Manufacturing Company, Inc. warrants the products and materials manufactured by it, when properly assembled and installed, to be free from defects in materials and workmanship, when under normal use and service, for the expected lifetime of the product. If any products or materials manufactured by Tolar Manufacturing Co., Inc. are found to be defective upon inspection after shipment to Tolar Manufacturing Co., Inc. at sender\’s cost, Tolar Manufacturing Co., Inc. will repair or replace, at its sole option, the defective products or materials, subject to the following conditions:

  • Tolar Manufacturing Co., Inc. is notified in writing within the applicable warranty period of any product or material defect;
  • The product or material is returned to Tolar Manufacturing Co., Inc. at sender\’s expense;
  • The product or material has not been misused, abused or improperly maintained by the user;
  • This offering excludes glazing, electronic components, illumination components and powder coat finish (*)
    • Powder coat finish is warranted for a period of one (1) year against fading or lifting
    • The solar illumination systems are warranted for five (5) years with the exception of the batteries, Batteries for solar illumination are warranted for three (3) years with the following criteria: 100% year 1, 50% year 2 and 25% year 3.
  • The product or material has been installed in compliance with Tolar’s installation instructions and not been repaired or altered except by written authorization of Tolar Manufacturing Co., Inc.; and
  • The defect is not attributable to vandalism or normal wear and tear.

The limited warranty herein described constitutes the entire obligation of Tolar Manufacturing Co., Inc., and the maximum liability of Tolar Manufacturing Co., Inc. is limited to the purchase price of each defective product or material. No other warranties, whether express, implied or statutory, including warranties of fitness for a particular purpose or merchantability, are given and all such warranties are hereby expressly disclaimed. In no event shall Tolar Manufacturing Co., Inc. be liable for any consequential, indirect, incidental or special damages of any nature whatsoever arising from the sale or use of its products or materials. Tolar Manufacturing Co., Inc. shall have no further liability or obligation whatsoever to any distributor or any other person or entity with respect to Tolar Manufacturing Co., Inc. products or materials other than the obligations expressly set forth above.

Labor Consideration

If Tolar Manufacturing Co., Inc., in its sole discretion, determines that an authorized Tolar Manufacturing Co., Inc. distributor or repair facility shall perform the warranty work, Tolar Manufacturing Co., Inc. will pay a specified labor amount for repair or replacement as determined and approved by Tolar Manufacturing Co., Inc. service department before any such work has started, and in accordance with the coverage periods.

Starting Date

The STARTING DATE shall be determined as that date which can be verified to Tolar Manufacturing Co., Inc.’s satisfaction as the product installation date, or, if not verified, then the date on which the product was shipped by Tolar Manufacturing Co., Inc. to the original purchaser.

Additional Responsibilities of Tolar Manufacturing Company, Inc.

Tolar Manufacturing Co., Inc. will provide, or make available from its factory, such information or instruction as is needed to install, service, operate, and maintain its products.

Tolar Manufacturing Co., Inc. will provide the replacement parts or materials, freight prepaid, and reimburse distributor for freight charges on returned components, which are warranted.

Tolar Manufacturing Co., Inc. will make every attempt to respond to warranty claims within sixty (60) days after the receipt of written request as stated in the WARRANTY: LIMITATION OF LIABILITY reference A.

Product Installer Responsibilities

Installer is responsible for installing the product in accordance with the Tolar Manufacturing Co., Inc. specifications and installation instructions. Installer is responsible for keeping such records as are necessary to locate the product and determine its installation date.

Product Owner Responsibilities

Owner is responsible for communication expenses, meals, lodging, and incidental costs incurred by the owner or employees of the owner as a result of warrantable failure.
Owner must give notice of a warranted failure and deliver the product to a Tolar Manufacturing Co., Inc. Authorized Distributor or to the Tolar Manufacturing Co., Inc. service department in Corona, CA.

Additional Warranty Limitations

Tolar Manufacturing Co., Inc. is not responsible for products, which have failed as a result of owner or operator abuse or neglect, such as lack of maintenance, vandalism, product alteration, overload, accident, or other causes beyond its control.

Tolar Manufacturing Co., Inc. does not warrant the product when it is used with accessories not approved by Tolar Manufacturing Co., Inc. or when other than genuine Tolar Manufacturing Co., Inc. replacement parts have been installed on the product.

Tolar Manufacturing Co., Inc. does not warrant accessories supplied by Tolar Manufacturing Co., Inc., which bear the name of another company, beyond the warranty provided by that company.

Tolar Manufacturing Co., Inc. does not warrant the paint finish if documentation cannot be provided as to the cleaning frequency of the product painted and the product has not been cleaned with a cleaner approved by Tolar Manufacturing Co., Inc. or if the product has been damaged due to etching, graffiti or other vandalism. Product cleaning and maintenance should be in compliance with AAMA 609/ 610.

Tolar Manufacturing Co., Inc. shall not be responsible for expenses due to owner\’s requirements, inspections, or modification of components, or other handling requirements.

Tolar Manufacturing Co., Inc. shall not be responsible for parts returned without prior authorization or without proper identification, including claimant\’s name and Tolar Manufacturing Co., Inc. claim number.

Warranty Claim Procedures

How to make a claim

To make a claim under this WARRANTY, the product must be taken to an authorized Tolar Manufacturing Co., Inc. distributor, and the distributor shall write directly to the Tolar Manufacturing Co., Inc. Service Department, 258 Mariah Circle, Corona, CA, 92879.

Emergency claims can be handled by calling the Tolar Manufacturing Co., Inc. Quality Assurance Department t at (800) 339-6165 and provide subsequent written notification.

For a claim to be considered it must contain adequate documentation which states product modes, starting date, Tolar Manufacturing Co., Inc. serial number as shown on the serial tag installed on the product, where and how used.

These warranties are the sole warranties of Tolar Manufacturing Co., Inc. Manufacturing Company, Inc. There are no other warranties express or implied.